What Payment Methods Are Accepted?
We accept all major credit/debit card payments. Payment can also be made via PayPal, the payment processing platform for online shopping.
Enjoy free delivery within Singapore for purchases of S$ 90.00 and above.
Otherwise, for purchases less than S$ 90.00, delivery is available at a flat rate of S$ 10.00 island-wide.
Your product will be delivered within 3-8 business days upon purchase to the address provided by you (This is subjected to stock availability).
Our Customer Relations Officer will call you within 3 business days after your purchase, to arrange the delivery date and time. Kindly ensure that someone is present to acknowledge delivery at the delivery location.
During peak season and sale, we seek for your understanding that the delivery turnaround time might be a little longer than expected.
All orders are dispatched from our Singapore’s warehouse. We use our in-house transport or outsource to third parties depending on the type of delivery.
Import taxes/custom duties
We are pleased to inform you that OTO will absorb taxes and custom charges incurred.
Please note: Business days does not include weekends or public holiday and selected delivery times will apply as scheduled. Peak periods and promotional events may impact these timeframes.